RS Components: Coaching Organisational Change

CASE STUDY RS Components (RS) is an electronic, electrical, and industrial distributor supplying a vast range of products to research and development or maintenance engineers. The Context RS Components (RS) is an electronic, electrical, and industrial distributor...

Mencap for Personnel Today Awards

CASE STUDY Three-year financial targets smashed within two years, a nomination for a Personnel Today award and one very happy CEO. A need to engage, empower and enable managers – by phone The Royal Mencap Society, our largest provider of support services to people...

Performance Management within Financial Services

CASE STUDY A division within a FTSE 100 life and pensions company, employing 5,000 people in the UK and abroad. The Client A division within a FTSE 100 life and pensions company, employing 5,000 people in the UK and abroad. The company has a reputation for excellence...

Selfridges Case Study

CASE STUDY Selfridges is training senior managers to become coaches – and empowering employees and improving customer service as a result. Sarah-Jane North reports. Changing the way you manage after a decade may seem like a Herculean task, but that’s what Chris...